Contact & FAQs
Are your pieces food safe, microwave safe, and dishwasher safe?
Are your pieces food safe, microwave safe, and dishwasher safe?
Unless otherwise noted in the product description, all pieces will be safe for serving food, and for use in the microwave and the dishwasher!
How do I best take care of my Jen Grieco Ceramics piece?
How do I best take care of my Jen Grieco Ceramics piece?
You can certainly clean your piece in the dishwasher - however, in general it may be best to handwash your pieces to ensure the best longevity possible.
Do you ship your pieces?
Do you ship your pieces?
Yes! Pieces are shipped anywhere in the continental United States and Canada.
How long will it take for my Jen Grieco Ceramics piece to arrive?
How long will it take for my Jen Grieco Ceramics piece to arrive?
In-stock pieces will be shipped between 5-7 business days from the date of your order. From there, the amount of time needed to arrive will depend on the region you are shipping to. A tracking number for your shipment will be provided.
See more details below on how the creation of a custom piece works. Once the piece is completed, it will be immediately shipped and a tracking number will be provided.
How do custom orders work?
How do custom orders work?
To ask about a custom order, please email hello@jengriecoceramics.com or fill out the Contact Form below and provide a description of what you have in mind. If your piece is the right fit, you'll then receive a quote. Once we’re clear on a design and a deposit is made, the creation of that piece will take 8-16 weeks depending on the design.